If You're Dialing a 1 or a 9 Before You Make a Phone Call, Something's Wrong...

Recent developments in technology have rapidly changed the way companies are communicating to their employees, customers and business partners. If you have to dial a 1 or a 9 before you make a phone call, you might as well be using smoke signals to communicate. Now ready for prime time, SIP has opened the floodgates for small to mid-sized businesses to benefit from greater business applications, reduced costs, and enhanced efficiency. The convergence of voice and data onto the same network has forced the demand in the marketplace for a single solution.

As a benefit to our customers, we created the enclosed press release to illustrate why so many companies are turning to SIP.

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If you are thinking about moving your business, welcome to True Local Number Portability anywhere!...

lifepreserver Business Telephone Numbers with No Geographic Ties
The world of telecommunications has changed dramatically during the past decade, requiring businesses to reexamine how we view our communications services. Because of the emergence of high quality voice over Internet (VoIP) services that are equal or superior to traditional telephone company services, the intransigence of a local telephone number is no longer as clear cut. This article will describe the historical background and how business telephone lines were delivered, and then illustrate how "Global Number Portability"^™ (GNP^™) is the new reality.

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Want to Streamline Your Business and Provide a Better Customer Experience? Using the Right Communications Technology Will Help You Do Just That....

It brings me great pleasure to share with you an article that Midland Communications wrote about how using the right communications technology will help you streamline your business and provide a better customer experience.

When a business owner is looking to set up the phones within his company, he can't help but be overwhelmed with complex terms like VoIP, SIP, PBX Systems, Managed Services, and Unified Communications. In today's world, you are expected to understand the relevance and significance of every single feature that their Unified Communications provider offers. However, many business owners don't receive the proper explanation as to how that feature can be applied to benefit their organization. Some of the usages of the Call Recording feature make it one of the top features a business owner should take into consideration when examining their communications needs.

Sometimes the simplest features are the most compelling, and this article describes several ways a customer can avoid liability, train their salespeople and improve overall customer interactions.

Get this valuable document out to your customers and teach them why they need call recording functionality in their Unified Communications solution.

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